Privacy Policy

Last updated: 17 June 2026

1. Who we are

In this policy, “DX-Intelligence”, “we”, “us” and “our” refer to DX-Intelligence [ legal entity name / ABN to be confirmed ]. We are committed to protecting your privacy and handling your personal information openly and transparently.

2. What information we collect

We collect personal information you provide directly to us, and some information automatically when you use our website:

• Information you give us — for example when you complete our contact form: your name, email address, company or business name, the service you are interested in, your indicative budget, and the details of your message or project.
• Information collected automatically — such as your IP address, browser and device type, pages viewed, and how you interact with our site, collected through cookies and similar technologies (see section 6).

3. How we use your information

We use personal information to:

• respond to your enquiries and provide the services you request;
• prepare proposals, quotes and communications relevant to your enquiry;
• operate, maintain and improve our website and services;
• send you information you have asked for, or that is relevant to an existing engagement; and
• meet our legal and regulatory obligations.

We only use your information for the purposes for which it was collected, for a related purpose you would reasonably expect, or where you have consented.

4. Disclosure of your information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business and website, such as hosting providers, form and email service providers, and analytics providers. These parties are only permitted to use your information to perform services for us.

We may also disclose information where required or authorised by law.

5. Overseas disclosure

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles. [ Confirm the countries / providers involved, e.g. hosting and analytics regions. ]

6. Cookies & analytics

Our website may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do. [ List specific analytics tools in use, e.g. Google Analytics, once confirmed. ]

7. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, but we work to safeguard your information using appropriate technical and organisational measures.

8. How long we keep it

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to meet any legal, accounting or reporting requirements, after which it is securely deleted or de-identified.

9. Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date revised accordingly.

13. Contact us

For any privacy questions or requests, email us at sales@dx-intelligence.com or use our contact form.

This page is provided as a starting template and is not legal advice. Please have it reviewed by a qualified legal professional and tailored to your business before publishing.